What is Gameflip’s return policy?

All sales are final on Gameflip and there are no refunds unless the item that is received is either not working or as described. If this is the case, you'll be covered by our Gameflip Buyer Guarantee.

Once a transaction has been rated and completed, there are absolutely no returns or refunds. By submitting a rating for the Seller, you are agreeing to accepting the item and finalizing the transaction. 

To avoid a dispute with a transaction, we advise Sellers to be as descriptive and detailed as possible when creating listings. We encourage Buyers to review the listing photos, description, Seller rating and item condition before purchase. If you have any questions about the listing, please ask the Seller for additional information.

Returns are subject to the following guidelines:

Digital

  • Once the item has been delivered and/or received, there are no returns.

Escrowed Item (Bot trade)

  • Once the item has been delivered and/or received, there are no returns.
  • All items purchased are exactly as described, as the item cannot be misrepresented and is delivered in the exact same way that they are listed. Because of this, all delivered escrowed items do not fall under the Gameflip Buyer Guarantee.

Physical

  • Once the item has been delivered and/or received, there are no returns unless the Seller of your purchased item agrees to do so. If this is the case, you will need to dispute that purchase by following the steps outlined in our Gameflip Buyer Guarantee and work with the Seller to accommodate the return of the item. 
  • Gameflip does not provide any return shipping labels or reimbursement costs for returned items.

 

Fraudulent claims

Fraudulent claims may include:

  • A buyer filing a chargeback after receiving their purchased item
  • A buyer filing a chargeback after rating and completing the purchase

Buyers who file fraudulent claims are subject to consequences and in addition, we reserve the right to permanently suspend the buyer's account under the return policy.

 

Have more questions? Submit a request

0 Comments

Article is closed for comments.