When your purchase or add funds are placed Under Review, we need to verify that the transaction was made by you. The purchase generates a 4-character verification code in the credit/debit card statement and we need you to take the following steps to confirm the code.
You will need to log in to your credit card or bank account used for the purchase to find the 4-character verification code. The code can often be found on your payment statement, under Activity. It will be the 4-character code that is in front of the title of the item you purchased from Gameflip in the statement description.
Please note that your payment is in the processing state when this happens, which means your payment hasn't been deducted from your account. You may need to wait up to a few hours for this code to appear depending on how your bank handles payment processing.
Please DO NOT send us your card's CVV or any other number different from this code we are asking for.
If you fail the payment verification, any subsequent purchases will always be placed Under Review until a Gameflip representative reaches out to you. Please note that you will only have a few hours to input the code before your purchase being canceled.
You may have to go through that process to confirm ownership of the credit/debit card and its respective account.